Privacy Policy

Redwise Maritime Services B.V., Redwise Maritime Recruitment B.V., and Redwise Detachment & Personnel Solutions B.V. (hereinafter collectively referred to as Redwise), located in Huizen, Netherlands, are responsible for processing personal data as shown in this privacy statement. Due to the intertwined organizational structure of the three aforementioned companies, the processing between the companies is not further specified. If you have any questions about the processes among these three organizations, please contact us.

Contact Information

Energieweg 4
1271ED Huizen
Nederland
+31 (0)33 421 78 60
https://www.redwise.com

Jordy Burggraaf has been appointed as the Data Protection Officer (DPO) of Redwise. The DPO can be reached by phone (+31(0)33 421 78 60) or via email (po@redwise.nl).

This privacy statement is effective as of May 25, 2018. Redwise may decide to amend this declaration. Therefore, we advise you to visit this page regularly to stay informed of any changes.

Personal Data Processed

Redwise processes your personal data because you use our services and/or because you have provided them to us. This privacy policy is aimed at the use and all personal data that we may collect from you online. Below you will find an overview of the personal data that we may collect from you online:

  • First and last name
  • Gender
  • Address (Street, house number, postal code, city, and country)
  • Telephone number
  • Email address
  • Information about your activities on our website
  • Internet browser and device type

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. If you believe that we have collected personal data about someone under the age of 16 without permission, please contact us at po@redwise.nl, and we will delete this information as soon as possible.


Basis and Grounds for Processing
Redwise processes the personal data you enter on our website to analyze our visitors' behavior and if you fill out a job application form to be able to call or email you about the progress of your application. Both processes are based on Consent. You grant this by accepting our cookie policy or by ticking the box at the application form stating you have read this policy and that you agree with the temporary storage of your data within our organization.

Retention Period of Personal Data
Redwise does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected. The data you have filled in for your online application will be kept until we have spoken to you about the progress of your application but no longer than four weeks. After we have made a follow-up appointment, we keep your data to introduce you to clients. However, this is never done without additional consent and without further informing you about the continuation of the application process.The data we use to analyze your behavior on our website is stored for 14 months. After these 14 months, the data is automatically deleted from our Google Analytics account.

Sharing Personal Data with Third Parties
Redwise only provides data to third parties if this is necessary to comply with a legal obligation. The data you fill in the application form is only shared with third parties after we have reviewed your application internally, informed you about the further progress of the application, and received permission to share the data with a (potential) client. Until that moment, your data is only used internally, reviewed, and stored. The people internally involved in handling personal data are under an obligation of confidentiality. Google Analytics data is not shared with third parties and is only used internally to analyze our visitors' behavior. More information on this can be found below in our cookie policy.

Cookies or Similar Techniques We Use
Redwise uses functional and analytical cookies. A cookie is a small text file that is saved on your computer, tablet, or smartphone browser on your first visit to this website.Functional cookies are used to make the website work properly and optimize its functioning. Redwise places the following functional cookies:

  • We place a cookie to save the chosen language so you can see the website in the correct language.
  • We place a cookie to find out if you are not someone with malicious intentions trying to hack or take down our website. This cookie stores an ID in your browser that our server can use to see if you exhibit unusual behavior on our website. Unusual behavior can be attempting to log in very often with incorrect combinations or trying to load our page so often that our server becomes overloaded. If this occurs, your browser will be blocked by the server, or you may need to prove that you are not a hacker/robot. These cookies are placed with the domain .cloudflare.com. Cloudflare is also responsible for the control of the cookies and the potential refusal of a website visitor.
  • We place a cookie to store whether you have already accepted our cookies, so we do not have to ask you every visit if you accept our cookies.

Redwise also uses so-called analytical cookies through Google Analytics. This program provides important statistics about visitor numbers, visited pages, traffic sources, and other essential information with which we can continuously improve this website for the users. These statistics are anonymous and cannot be traced back to a specific person or user. No use is made of so-called 'behavioral targeting' which builds a profile based on your clicking behavior. Your surfing behavior remains anonymous. Redwise remains the owner of the placed cookie, and the cookie is not used for advertisements or other commercial purposes. The use of Google Analytics is allowed, provided it is set up correctly. This involves four important conditions: (1) There is an agreement between Redwise and Google about the Analytics data. (2) IP addresses are anonymized so that data cannot be traced back to you or your IP address. (3) The Analytics account of Redwise is set up so that the information cannot be shared with others. (4) The visitor is clearly informed about the use of Analytics and the possibility for an 'opt-out'.

There are possibilities to block our cookies. You can do this by blocking cookies in your browser. Please note that this also blocks the functional cookies which may cause the website not to function correctly anymore. You can use the following links to see how you can block cookies in your browser:

  • Internet Explorer/Edge: https://support.microsoft.com/nl-nl/products/windows?os=windows-10Google
  • Chrome: https://support.google.com/chrome/answer/95647?hl=nl
  • Safari: https://www.apple.com/legal/privacy/nl/cookies/
  • Mozilla Firefox: https://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-websites-opgeslagen?redirectlocale=nl&redirectslug=Cookies+verwijderen

There is also the possibility to block only the cookies from Google Analytics, you can do this by using the opt-out plugin from Google Analytics: https://tools.google.com/dlpage/gaoptout. With this plugin, your visits are no longer counted in the statistics of all websites that use Google Analytics.

Accessing, Modifying, or Deleting Data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to data processing, the right to object to the processing of your personal data by us, and the right to data portability. This means you can request us to send the personal data that we have about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request to withdraw your consent or objection to the processing of your personal data to po@redwise.nl. To make sure that the request for access has been made by you, we will verify your identity by asking you several questions, and we may also ask you to send a copy of your ID. A copy of an ID contains special personal data, if we ask for this, we will instruct you on how to share this safely with us. In addition, we will handle your copy of the ID with the utmost care and delete it immediately after we have been able to verify that you are the concerned person.

We will respond as quickly as possible, but within four weeks, at your request. Redwise also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Automated Decision-Making

Redwise does not use any automated decision-making. Every decision involving personal data or with consequences for a person is made and/or verified by people working within Redwise.

How We Secure Personal Data

Redwise takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.If you feel that your data is not properly secured or there are indications of abuse, please contact us by phone (+31 (0)33 421 78 60) or email (po@redwise.nl).